office (512) 249-6841
fax (512) 249-6871

Datrix World Energy - Electricity

 Training and Support

  Training – At no charge Datrix World Energy provides one two (2) hour on site training session for new customers and one two (2) hour training session annual, at the customer’s request thereafter. Where a customer has five or more users, In lieu of the free on-site training session, Datrix World Energy will train one of the customer’s users to be a “trainer”. Additional training sessions may be conducted by Datrix World Energy at a cost of $200 per hour plus reasonable travel expense.

 

Support – Datrix World Energy responds within one business day or sooner to customer inquiries regarding the use or operation of the service via email and phone. Go to the Contact page of the Datrix World website for email and phone contact information.

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